Returns & Exchanges
At choose-a-brick, we want you to love your new look, which is why we offer a 30-day return window for all unworn apparel with original tags attached. If your purchase doesn't fit your style perfectly, our streamlined process makes exchanges and refunds effortless.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Place the items in their original packaging, ensuring all fashion tags and hygiene seals are intact to qualify for a full refund.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
